Customer Service and Operations
We pride ourselves on delivering exceptional customer service, with a friendly and inclusive culture. Our team of dedicated agents are on hand to assist our customers with questions that they may have regarding their account.
Our team uses various tools to promote and increase awareness of our service offerings and we are always looking for new ways to enhance the communication channels with our customers to improve customer excellence and help develop our teams.
The department is currently working towards a customer service award, which is testament to our service excellence.
Developing you and your experience
Communication is at the forefront of everything we do. Leading with Cisco technology we keep our customers informed and their experience at a level of excellence. MS Teams helps keep our teams connected.
Market-leading CRM platforms give Radius the edge to deliver our clients a first-class journey. These platforms also allow us to tailor the experience for our staff by analysing customer data and trends.
Employee progression is important to us. We offer a range of training courses suited to individuals who want to learn new concepts and theories to allow them to develop and achieve real change in the department.
Career Development
We have ambitious expansion plans across the UK and Europe. You will be joining a high growth business with opportunities to develop your career in a multitude of support disciplines and countries.
We offer our dedicated agents NVQ level 3 in customer services, customer service excellence and level 3 and 5 diplomas in leadership and management, enabling skill enhancement and experience through a recognised qualification.
For more technical roles, employees will gain advanced accreditations for delivering innovative hosted telephony solutions.
Many of our senior team started their careers in Radius customer service and operations in entry level roles.
Team Structure
Our first line and second line service teams are located across six regional offices with local managers, supported by a national department head aligned to a function director.
We look for ambitious individuals who are prepared to go the extra mile in delivering the best customer experience and understanding the importance of how client interactions underpin repeat business and referrals. Being able to work successfully under pressure is important.
Current opportunities
Ipswich Sales Event - Thursday 30th September 2021
Radius Payment Solutions
Ipswich
UK
Sales & Account Management
Full time
Radius Payment Solutions
Belfast
Northern Ireland
Marketing
Full time
Radius Payment Solutions
Newcastle
UK
Sales & Account Management
Full time
Radius Payment Solutions
Breda
Nederland
Customer Service & Operations
Full time
Senior Business Development Manager - Mobile
Radius Payment Solutions
Shoreditch
UK
Sales & Account Management
Full time
Senior Java Developer, Crewe / Home working / Flexible
Radius Payment Solutions
Crewe
UK
Technology & IT
Full time
Radius Payment Solutions
Belfast
Northern Ireland
Customer Service & Operations
Full time
Admin Assistant - Dispatch (Temporary)
Radius Payment Solutions
Galway
Ireland
Customer Service & Operations
Full time
Radius Payment Solutions
Belfast
Northern Ireland
Customer Service & Operations
Full time
Billing Configuration Specialist
Radius Payment Solutions
Chiswick
UK
Finance & Commercial
Full time
Sales Account Manager - OTE £25,000
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Radius Payment Solutions
Milton Keynes
UK
Sales & Account Management
Full time
IT Infrastructure Project Manager (6 month fixed term role)
Radius Payment Solutions
Crewe
UK
Technology & IT
Full time
Radius Payment Solutions
Milton Keynes
UK
Customer Service & Operations
Full time
Trainee Sales Agent - Part-Time
Radius Payment Solutions
Ipswich
UK
Sales & Account Management
Part time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
Ipswich
UK
Sales & Account Management
Full time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
York
UK
Sales & Account Management
Full time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
York
UK
Sales & Account Management
Full time
Trainee Sales Agent - Part-Time
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Part time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Account Manager - Vehicle Telematics (£40k OTE)
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Account Manager - Vehicle Telematics
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Trainee Accountant (CAI study support)
Radius Payment Solutions
Belfast
Northern Ireland
Finance & Commercial
Full time
Customer Support Advisor (German Speaking)
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Customer Support Advisor (German Speaking)
Radius Payment Solutions
Galway
Ireland
Customer Service & Operations
Full time
Business Development Executive - Electric Vehicle (Charging) OTE £36k
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Radius Payment Solutions
Lewes
UK
Sales & Account Management
Full time
Java Developer - Vehicle Telematics - Remote based
Radius Payment Solutions
Remote
UK
Technology & IT
Full time
Graduate Infrastructure Project Manager (6 month fixed term role)
Radius Payment Solutions
Crewe
UK
Technology & IT
Full time
Business Development Executive - OTE £32,000
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Trainee Sales Agent - OTE €30,000
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Radius Payment Solutions
Machynlleth
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Radius Payment Solutions
Crewe, Cheshire
Ireland
Sales & Account Management
Full time
C# Backend Developer - 12 month FTC (Vehicle Telematics)
Radius Payment Solutions
remote
UK
Technology & IT
Full time
Dispatch Assistant - Warehouse
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Mitarbeiter (M/W/D) Vertrieb „Kinesis“ im Bereich B2B x10
Radius Payment Solutions
Berlin
Germany
Sales & Account Management
Full time
Radius Payment Solutions
Breda
Nederland
Customer Service & Operations
Full time
Radius Payment Solutions
Breda
Nederland
Sales & Account Management
Full time
Java Developer, Crewe / Home working / Flexible
Radius Payment Solutions
remote
UK
Technology & IT
Full time
Java Developer, Crewe / Home working / Flexible
Radius Payment Solutions
remote
UK
Technology & IT
Full time
Partnerships Agent - OTE €28k - €30k in Year 1
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Trainee Partnerships Agent - OTE €28k - €30k in Year 1
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Senior Sales Agent - OTE €45,000
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Business Development Manager (Scotland)
Radius Payment Solutions
Inverness
UK
Sales & Account Management
Full time
Trainee Customer Service Advisor (Data Qualifying)
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Business Development Executive - Energy - Warm Leads!! OTE £33k
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
New Business Sales Executive - Europe
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Trainee Customer Service Advisor - Part-Time
Radius Payment Solutions
Crewe, Cheshire
UK
Customer Service & Operations
Full time
Trainee Customer Service Advisor - OTE £22,000
Radius Payment Solutions
Crewe, Cheshire
UK
Customer Service & Operations
Full time
Customer Service Advisor - OTE £22,000
Radius Payment Solutions
Crewe, Cheshire
UK
Customer Service & Operations
Full time
Customer Relationship Advisor - OTE £22,000
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Trainee Account Manager - OTE £22,000
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Trainee Account Manager - OTE £22,000 (Part-Time)
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Part time
Sales Advisor - Kinesis Vision
Radius Payment Solutions
Breda
Nederland
Sales & Account Management
Full time
Radius Payment Solutions
Moneenageisha Road
Republic of Ireland
Credit
Full time
Radius Payment Solutions
Moneenageisha Road
Republic of Ireland
Credit
Full time
Dispatch Assistant (Temporary)
Radius Payment Solutions
Galway
Ireland
Customer Service & Operations
Full time
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Business Intelligence Analyst, Crewe & Home based
Radius Payment Solutions
Crewe
UK
Technology & IT
Full time
Radius Payment Solutions
Ronse
Belgium
Customer Service & Operations
Full time
Marketing Campaign Manager - Belgique/France x1
Radius Payment Solutions
Ronse
Belgium
Marketing
Full time
Radius Payment Solutions
Ronse
Belgium
Sales & Account Management
Full time
Sales Advisor – Telecom (B2B) – Bepaalde duur x1
Radius Payment Solutions
Ronse
Belgium
Sales & Account Management
Full time
Radius Payment Solutions
Ronse
Belgium
Sales & Account Management
Full time
Radius Payment Solutions
Ronse
Belgium
Sales & Account Management
Full time
Commercial Broker - Remote Working Options
Radius Payment Solutions
Sheffield
UK
Insurance
Full time
Radius Payment Solutions
Vimercate
Italy
Sales & Account Management
Full time
Agente Vendita Telefonica Carburante Outbound
Radius Payment Solutions
Vimercate
Italy
Sales & Account Management
Full time
Sales Executive - Flexible Hours Available
Radius Payment Solutions
Sheffield
UK
Insurance
Full time
Sales Advisor - Vehicle Telematics
Radius Payment Solutions
Kuala Lumpur
Malaysia
Sales & Account Management
Full time
HR and Office Manager (Tijdelijk contract) x1
Radius Payment Solutions
Ronse
Belgium
HR & Facilities
Full time
Trainee Customer Relationship Advisor - OTE £22,000
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Customer Relationship Advisor - OTE £22,000
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Radius Payment Solutions
Galway
Ireland
Customer Service & Operations
Full time
Cards Administration Assistant
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Machynlleth
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Operations Administrator & Planner
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Project Coordinator - Crewe/Wrexham
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Mitarbeiter Kundenservice (m/w/d) x1
Radius Payment Solutions
Berlin
Germany
Customer Service & Operations
Full time
Trainee Business Development Executive - OTE £25,000
Radius Payment Solutions
Ipswich
UK
Sales & Account Management
Full time
Appointment Setter - 6 Month Temporary Contract
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Trainee Customer Relationship Advisor
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Radius Payment Solutions
Derry
Northern Ireland
Sales & Account Management
Full time
Radius Payment Solutions
Derry
Northern Ireland
Sales & Account Management
Full time
Radius Payment Solutions
Galway
Ireland
Sales & Account Management
Full time
Account Manager - Vehicle Telematics
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Sales Executive - Competitive Salary, £35k-£50k OTE - No Cold Calling
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Sales Executive - Competitive Salary £35k-£50k OTE - No Cold Calling
Radius Payment Solutions
Milton Keynes
UK
Sales & Account Management
Full time
Data Administrator - 3 Month Temporary Contract
Radius Payment Solutions
Galway
Ireland
Customer Service & Operations
Full time
Sales Executive - Vehicle Cameras, B2B Sales, Warm/Hot Leads (Kinesis Vision)
Radius Payment Solutions
Machynlleth
UK
Sales & Account Management
Full time
Trainee Sales Agent - NO COLD CALLING, Uncapped Commission
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Sales Executive - Vehicle Cameras, B2B Sales, Warm/Hot Leads (Kinesis Vision)
Radius Payment Solutions
Belfast
Northern Ireland
Sales & Account Management
Full time
C# Backend Developer - 12 month FTC (Vehicle Telematics)
Radius Payment Solutions
remote
UK
Technology & IT
Full time
Trainee Sales Agent - OTE £25,000 +
Radius Payment Solutions
Crewe, Cheshire
UK
Sales & Account Management
Full time
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Java Developer, Crewe / Home working / Flexible
Radius Payment Solutions
Remote
UK
Technology & IT
Full time
Senior Java Developer - Vehicle Telematics
Radius Payment Solutions
Crewe
UK
Technology & IT
Full time
Customer Support Software Administrator
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Relationship Manager - Vehicle Telematics
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Bestandskundenbetreuer (m/w/d) x3
Radius Payment Solutions
Berlin
Germany
Sales & Account Management
Full time
Sales Executive - Vehicle Cameras, B2B Sales, Warm/Hot Leads (Kinesis Vision)
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
C# Software Developer - Remote based 12 month contract
Radius Payment Solutions
remote
UK
Technology & IT
Full time
Stores Assistant - Warehouse Administrator
Radius Payment Solutions
Crewe
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Chiswick
UK
Customer Service & Operations
Full time
Telesales Executive - New Business Sales & No Cold Calling.
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Customer Operations Specialist
Radius Payment Solutions
Chiswick
UK
Customer Service & Operations
Full time
Radius Payment Solutions
Wrexham
UK
Sales & Account Management
Full time
Radius Payment Solutions
Machynlleth
UK
Sales & Account Management
Full time
Sales Advisor/Account Manager - Warm Leads & £34k-£50k OTE
Radius Payment Solutions
Crewe
UK
Sales & Account Management
Full time
Dispatch Assistant - Vehicle Telematics
Radius Payment Solutions
Machynlleth
UK
Customer Service & Operations
Full time
Inside Sales Executive - Kinesis
Radius Payment Solutions
Paterna
Espana
Sales & Account Management
Full time
Radius Payment Solutions
Caldas Da Rainha
Portugal
Sales & Account Management
Full time
Vertriebsmitarbeiter (m/w/d) Tankkarten im B2B Bereich x7
Radius Payment Solutions
Berlin
Germany
Sales & Account Management
Full time
If you can’t find a suitable vacancy, we would still like to hear from you
Contact Us Today