Credit Collections Officer

20 times
Galway, Ireland
Job Type


Location - Moneenageisha Road, Galway City, H91 W1YV

Working Hours - Monday to Friday, 8:30am to 5pm

Due to ongoing growth, Diesel Card Service, part of the Radius Payment Solutions Group, a leading global fleet management company, are looking for a Credit Collector to join our credit team at our office in Galway.

What benefits do we offer? 

  • Annual salary review and achievable commission
  • Excellent training and coaching
  • Opportunities for ongoing development and progression
  • Secondment opportunities to work in our international offices
  • Annual salary review and bonus scheme
  • Local and online discounts
  • Life Assurance

Why choose Radius and Diesel Card Service? What makes us different?

  • Fast growing, global company with over 1300 employees across 13 countries.
  • Innovative, technology driven culture
  • Fantastic opportunities for ongoing development, training and career progression
  • Secondment opportunities to work in our international offices

What will you be doing as a Collections Officer?

  • Management of non direct debit ledgers
  • Collection of returned direct debit payments in line with company procedure.
  • Make initial contact with customers when payments are returned, securing alternative payment and all collections activity to pre-legal stage
  • Making decisions with regards to the stopping of accounts. Re-evaluating accounts for release in line with the terms of our credit insurance policy
  • Analysis and collection of aged debtors ledger balances
  • Dealing with customer complaints
  • Building and maintaining strong relationships with sales teams

What experience/skills/attributes do you need? 

  • Ideally previous credit and collections experience
  • A confident telephone manner
  • Team player but also able to work on your own initiative
  • Positive attitude and enthusiasm towards work
  • Excellent ability to communicate at all levels
  • Good eye for detail
  • Developing and maintaining excellent relationships with external sales agents
  • Sales ledger maintenance
  • Ability to prioritise and manage own workload

If you would like further information regarding this role please contact Vicky Lloyd on +441270 507376.


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